Customer Service

At Premier One our customers come first. Your satisfaction is our top priority.

Whether you need to report a claim, make a payment, change coverage, or just have a question regarding your policy, our customer service department is available to assist you:

8:30 to 7:00 M-F and 9:30 to 4:30 S

Call us at 800-769-6977 or send an e-mail to customerservice@premierone.com and we will call you.

Certificate of Insurance Request (Online Form)

Loss Runs Request (Online Form)

Property Policy Change Request (Online Form)

Agent of Record Request (PDF Download, please fill out and fax to 800-990-3470

Claim Contact Numbers

Automobile Policy Change Request (Online Form)